Request review before dispatch
All requests submitted through the Zyft Roadside website are reviewed before dispatch. Submission of a request does not guarantee immediate dispatch, assignment, or service availability.
Estimates and final pricing
Starting estimates shown on the website are based on the information entered, including city, ZIP code, and service type. Final pricing may change based on the actual location, vehicle condition, access conditions, service complexity, additional time, or updated dispatch review.
Availability and unsupported requests
Service availability may vary by location, operating conditions, staffing, traffic, weather, safety, and service demand. Zyft Roadside may decline, delay, or cancel unsafe, unsupported, incomplete, or out-of-area requests.
Accurate information
Customers must provide accurate and current information, including name, phone number, service address, city, state, ZIP code, and service details. Incorrect or incomplete information may delay service, affect pricing, or prevent dispatch.
Delays outside reasonable control
Zyft Roadside is not responsible for delays caused by events outside reasonable control, including traffic, weather, road closures, unavailable access, inaccurate customer information, communication outages, or unsafe conditions encountered before or during service.
Support chat and website use
The customer support chat is provided to help with request review and coordination. Misuse of the website, false requests, abusive conduct, or unsafe requests may result in refusal of service or closure of the support conversation.
Payment terms
If service is accepted and dispatched, payment may be due based on the final reviewed price and the actual service delivered. Any service-specific charges, dispatch charges, or additional fees will be based on the final circumstances of the request and communicated as part of the review or support process when applicable.